Question 1

Can I still order a Home Try-On?

Accepted Answer

Yes, you can! We’re ending our Home Try-On program soon, in the last week of October, but you still have time to order a box of five frames.

Once you’ve selected your five optical frames, we’ll mail them to you—and you’ll have five days to take them for a spin before sending them back to us.
Shipping is free both ways, and it usually takes about 5–7 business days for your Home Try-On order to be delivered.

For a quicker option, we’ll continue to provide multiple, convenient ways for you to test out our frames before buying:
Take our quick style quiz—answer just a few questions, and we’ll give you personalized frame recommendations
Our AI-powered Advisor helps you find a perfect frame by scanning your face, capturing your style preferences and measurements, and then recommending glasses to buy (or try). It’s quick, easy, and fun. Find Advisor within our iOS app.
Try on frames virtually with our iOS app! Our award-winning Virtual Try-On tool for iPhone is shockingly realistic, and it allows you to try on any glasses or sunglasses frame in an instant. It can also calculate which frame size fits you best.
Are you on another device? You can use Virtual Try-On in our Android app and on our website, too.
Come visit us in person at one of our stores—we have more than 300 locations across the U.S., and if we weren’t in your neighborhood before, we may be now. Take a look here.

Question 2

Why is Warby Parker ending the Home Try-On program?

Accepted Answer

When we launched Warby Parker back in 2010, we were one of the first brands in the U.S. to sell glasses online, directly to consumers. We didn’t have stores yet, so our Home Try-On program was our unique way of giving customers a way to try on our frames before purchasing.

Thanks to the support of our customers, and their belief in our mission, we’ve been able to transform how people shop for glasses—which has fueled our business and enabled us to grow and evolve in exciting ways. Now, we have more ways than ever before for people to for people to try on our frames:

Take our quick style quiz—answer just a few questions, and we’ll give you personalized frame recommendations
Our AI-powered Advisor helps you find a perfect frame by scanning your face, capturing your style preferences and measurements, and then recommending glasses to buy (or try). It’s quick, easy, and fun. Find Advisor within our iOS app.
Try on frames virtually with our iOS app! Our award-winning Virtual Try-On tool for iPhone is shockingly realistic, and it allows you to try on any glasses or sunglasses frame in an instant. It can also calculate which frame size fits you best.
Are you on another device? You can use Virtual Try-On in our Android app and on our website, too.
Come visit us in person at one of our stores—we have more than 300 locations across the U.S., and if we weren’t in your neighborhood before, we may be now. Take a look here.

Question 3

Does Warby Parker take insurance for sunglasses?

Accepted Answer

Yes! Warby Parker partners with several vision insurance carriers for effortless discounts right at checkout. But even if we’re not considered in-network by your provider, you may still be able to save an average of $100 on your order by applying for reimbursement after checkout. Check your insurance benefits for more information. You can also use your HSA/FSA, if you’d prefer.

Question 4

Are Warby Parker sunglasses polarized?

Accepted Answer

Many of them are! Warby Parker prescription sunglasses come standard with polarized lenses, as do many of our non-prescription sunglasses. If you prefer non-polarized lenses, contact us—you can add them to any sunglasses order at no additional cost.

Question 5

Do Warby Parker’s sunglasses provide UV protection?

Accepted Answer

Yes, they do. Every pair of Warby Parker sunglasses offers 100% protection from UVA and UVB rays.

Question 6

Can you get prescription sunglasses?

Accepted Answer

Absolutely. Warby Parker’s sunglasses can be outfitted with prescription lenses. Many frames can even accommodate more complex prescriptions, such as those that require progressive lenses. High-index lenses are available for stronger prescriptions, too.

Question 7

What do Warby Parker’s sunglasses come with?

Accepted Answer

All Warby Parker sunglasses include a protective case and a microfiber lens cleaning cloth (we offer other accessories, too, if you need a travel case or a lens cleaning kit). And as for the eyewear itself, every pair comes standard with 100% UVA/UVB protection and a scratch-resistant lens coating.

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